Thank you for choosing Targeted Genomics. We’re committed to ensuring your order is delivered securely and promptly. Please review our shipping policy below:
Processing Time
Orders are processed within 1–2 business days after payment is received. You’ll receive a confirmation email once your order has been shipped.
Shipping Method & Delivery Time
We ship via USPS Ground Advantage, which typically delivers within 3–5 business days within the U.S.
Please note: Delivery times are estimates and may vary due to USPS delays or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and package weight.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24 hours for the tracking link to update.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost, please contact us at customersupport@Targeted-Genomics.com so we can investigate and assist.
Kit Returns for Analysis
Your product includes a DNA collection kit with prepaid return shipping:
